Responsible Gaming Policy

Gambling should always be considered a form of entertainment and not a way to generate income or pay off debts. We urge our users to set clear financial and time limits and never to use funds whose loss could jeopardize personal or family well-being.

To support you in controlling your gambling behavior, we offer a range of tools that you can activate in your account area.

Deposit Limits

You can set daily, weekly, or monthly upper limits for your deposits. This helps you strictly adhere to your budget.

Loss and Wager Limits

Limit the amount you can lose or wager within a specific period. Once this limit is reached, no further activity on the platform will be possible until the period has expired.

Session and Time Limits

Manage the time you spend on our platform. A session limit automatically logs you out after the time you have set expires.

Time-outs and Self-Exclusion

If you need a break, you can request a temporary time-out (from a few days to several weeks). For a longer-term measure, we offer formal self-exclusion, which blocks your account for months or permanently.

Account Closure

Users have the right to have their account regularly closed at any time. Our support team will gladly assist you with this process.

It is important to critically reflect on one's own behavior. Warning signs for problematic gambling can include: neglecting professional or social obligations, gambling with borrowed money, chasing losses, or mood swings associated with using the platform. If you recognize these signs in yourself, we advise immediate action.

Should you feel you are losing control, we strongly recommend seeking professional help. There are numerous independent counseling centers and self-help groups that offer free and anonymous support for gambling addiction problems. Do not hesitate to use these resources.

The minimum age of 18+ is mandatory. To prevent minors from accessing our platform, we conduct strict age verifications. If you share your computer or smartphone with individuals under 18 years of age, we recommend using parental control software to block access to our website.

Our team is regularly trained in the principles of responsible gambling to identify concerning patterns and proactively offer assistance to affected users. We also use system-based monitoring processes to ensure compliance with our protection standards.

We regularly review this policy and continuously adapt our protective measures to the latest findings and standards.